1. Introduction
Lim Supply (“Company,” “we,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
2. Information We Collect
We may collect the following categories of personal data:
- Contact details: Full name, email address, phone number, mailing and billing addresses
- Transaction data: Order history, payment method (via third-party gateways), shipping details
- Technical data: IP address, device identifiers, browser type, location data (from cookies or similar technologies)
3. How We Use Your Information
We use your personal data for the following purposes:
- Order processing and fulfillment
- Customer support and communication
- Sending transactional emails and optional promotional content
- Website analytics and service improvements
- Legal compliance and fraud prevention
4. Data Sharing and Disclosure
We do not sell your personal data. Your information may be shared with:
- Courier and logistics providers
- Payment processing partners (e.g., FPX, card processors, e-wallet services)
- IT and software vendors acting on our behalf under confidentiality agreements
- Law enforcement or regulators if legally required
5. Data Security
We adopt reasonable administrative, technical, and physical safeguards to protect your data. However, no online transmission can be guaranteed 100% secure.
6. Your Rights
Subject to local data protection laws, you may:
- Access or correct your personal data
- Withdraw consent for marketing
- Request deletion or restriction of processing
Please contact info.limsupply@gmail.com for any data requests.
7. Policy Updates
This Privacy Policy may be revised periodically. Updates will be reflected on this page with the revised effective date.