1. Order Processing

• All orders are processed within 1–3 business days after payment confirmation
• Orders are not shipped or delivered on weekends or public holidays

2. Shipping Methods & Timeframes

• Standard delivery within Malaysia: 2–5 business days
• Tracking information will be provided via email once the order is dispatched

3. Shipping Costs

Shipping fees are calculated at checkout based on delivery location and parcel weight/size. Promotions such as free shipping may apply from time to time.

4. Responsibility

• We are not responsible for delays caused by third-party couriers
• Customers are responsible for providing accurate shipping information
• Claims for lost or damaged parcels must be made within 3 days of receipt

For all policy-related inquiries, contact us at:
Email: info.limsupply@gmail.com
Business Address: 714, TKT1, Jalan Juru Taman Duku, 14000 Bukit Mertajam, Pulau Pinang, Malaysia